How do we have empathy & how does culture start?

I started my blog in March and @theg has been a great supporter, thank you Guillaume!

He kindly shared this TedTalk with me and it blew my mind. It explains a lot of things: the ‘true social nature of the brain‘, how we have empathy, how culture spreads so quickly and why autism occurs. Further reading re-emphasised why companies customer service is so key and it’s good to see when brands put so much focus on their customers (and empathy towards them).

I’m not going to say much more but check out this video on mirror, otherwise known as Ghandi neurons.

Would love to hear any thoughts.

Here are a few great tips for improving empathy.

[youtube=http://www.youtube.com/watch?v=t0pwKzTRG5E]

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